"Build software for yourself

A great way to build software is to start out by solving your own problems. You'll be the target audience and you'll know what's important and what's not. That gives you a great head start on delivering a breakout product.” Excerpt from Getting Real by 37 Signals

It’s not exactly a tough concept to get your head around but the best businesses are usually born from a problem rather than a brainstorm on “What the World needs now” (is love sweet love?)

At Codegent we have worked with a lot of start-up companies and without fail their first task is to setup email services (we use Google Apps like everyone with a sane mind should), a holding webpage with sign-up form, Blog, Twitter account, Facebook page etc. so that the client can start pimping their hot new idea. Gary Vaynerchuk discusses the need for this in his fantastic book Crush It! 

Recently I had done this work for Tepilo & BIMA and I was moaning to Luke, our technical director, that it takes me ages to do, is a bit fiddly and that surely there should be a faster way of doing it? With all the DNS tweaks, server config & testing it can easily be a day and a half before we are all sorted.

Fast forward a few 4am-ers later and Luke invented DASH – Steamlined Online Business Setup.

What is DASH then?

DASH is a Web Application that facilitates the registration, setup and integration of all the online services you would typically want when launching a new venture. Of course you can choose to use as much or as little of it as you want – one size certainly does not fit all. The process ends with the generation of a basic but fully integrated website (Gallery powered by Flickr, Videos courtesy of YouTube, Subscriptions via Mail Chimp etc.) that you can content manage and manipulate as much as you like.

How long does it take? 10 minutes

Cost? $90

Here is a handy list of (some) initial features in DASH

• Domain Registration (or configuration of existing domain)
• Google Apps Core Services – Email, Calendar, Docs
• Social Media – Twitter, Facebook, LinkedIn
• Rich Media – Flickr, YouTube, Vimeo
• Content Managed Website & Blog – Wordpress, Tumblr, Posterous
• Email Subscription & Mailshots – Mail Chimp, Camapaign Monitor
• Monitoring & Optimisation – Google Analytics, Alerts, Twilert, Feedburner

I could go on telling you about storage, backup, surveys, e-commerce, event management, accounting… but I hope you get the picture.

If you want to be one of the first users to use DASH (we will be giving away some free accounts) then please sign up on getdash.com. I will be launching the product as part of the Digital Mission to SXSWi in Texas this March. Email me if you want to hook up for a coffee, chat and sneak preview.

“When you solve your own problem, you create a tool that you're passionate about. And passion is key. Passion means you'll truly use it and care about it. And that's the best way to get others to feel passionate about it too.” (another one from Getting Real by 37 Signals)

Interesting editorial comment in this week's New Media Age. Justin Pearse talks about production outsourcing. He quotes Poke's CEO as saying there is a need for a "Soho for digital production". In other words, where the advertising industry uses specialist production houses (traditionally based in Soho) to do the post-production work on its TV ads, so the digital industry needs the same thing. This would leave the full service digital agencies (such as Codegent) to get on with the "strategy" and "creative" elements of digital projects and not get their hands dirty on the grubbier production end.

In many ways this has been going on for years with marketing agencies who profess to offer digital. For them, digital isn't their specialism, so they may employ a 'head of digital', who acts as a liason between the creative in-house team and the outsourced digital production team. Sometimes agencies will be straight with their clients, sometimes they will lie and say that they're doing it all themselves and get the outsourced agency to stay quiet. Pearse cites BBH's technical outsourcing of the entire Lynx digital work to Preloaded.

Pearse conculdes ultimately that the separation of technical expertise is too vital to a digital agency to be separated from its core operations. I would tend to agree. Digital production is so much different to video post-production, in that there isn't a distinct cut-off point between creative and technical build. In many ways, much of the creative input is as much in the technology itself as it is in the visual elements of a project.

However, as with most things, the real answer as to whether it is good to outsource or not, is: "it depends". If all you are doing is building an HTML newsletter, or e-zine, or animated gif, or even a simple microsite for a client - then why not outsource? For these things the distinction between creative and build is clear (the only one caveat would be whether the designer actually understands the medium too - as designing for print and online is about as similar as driving a bus and a sports car). But, if you need something more than a tactical digital element, then I would always go for digtal specialists every time.

Technology and what we understand about user behaviour is evolving so quickly, how can someone outsourcing ever hope to be on top of it when they aren't actually doing it? And if they don't know about it, then what sort of strategic advice can they really give their clients?

We have recently launched The Nutrition Program, a new website to help people understand more about what they’re eating and how nutritionally balanced it is. You can create and save recipes and diets as well as generate graphs to show detailed nutritional analysis.

To build this we used an up and coming technology called Flex, which is basically Flash with a heavy data requirement. And it looks pretty as well!

Using Flex our developers can build more functional Flash applications, including lots of data and math, without excessive coding lead times. This means the app can look slick like a Flash site, be highly interactive, easy to use and can also perform complex data analysis and comparison.

As testament to this wonderful technology, and our wonderful new site ;) we have been featured on Flex.org, which showcases new and interesting Flex sites. Check us out at - http://flex.org/showcase/

Since we launched our new website we have been featured on quite a few portals as an example of good web design and coding standards. Its been great for traffic as well as the ego!

However, today broke boundaries as our global reach stretched as far as China and Japan! That's why I love this medium, things crop up in the most unlikely of places :)

This site has a whole host of wonderful code toys which just feel great