Third Thursday

It's the Third Thursday of the month and the last newsletter...
of the decade

So, our last newsletter of the month and the year. And what a year it's been.

Many of you probably can't wait to the see the back of 2009 and in the five years that Codegent has been on the planet, 2009 certainly hasn't been shiniest of times. While the financial world has been in turmoil, it's also been a year of enormous political upheaval and this month we're looking at whether real-time information on the web can bring about real-world change. Are we looking at a Brave New World?

But you know 2009 hasn't been all bad, we've had some notable successes, winning several awards for our work with Searcys and launching a joint-venture, Tepilo, with Sarah Beeny. So it's with a little nostalgia and a lot of excitement, that we wish you all a very happy Christmas and prosperous new decade. To quote Big Chris from Lock, Stock... "It's been emotional".

• » Have you planned CRM?
• » Rise of Real-Time Web
• » Engage through Design
• » Did you know we...
• » Best of the web, from our Twitter

It's been a noisy year and CRM strategy has gone quiet...

If customer relationships are the heart of business success, then CRM is the valve that pumps a company's blood. Ok, no more clichés! This article explores the basic principles of CRM and gives you a few strategic thoughts to get you thinking.

3 fundamental steps to engage your audience through design
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Need a stint at Hogwarts to learn the dark arts of SEO?
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Is the real time web just ambient noise or a real force for change?

Getting something quickly is not the same as getting something of quality, more often than not the 2 things are directly opposed. Equally true is that unedited or unqualified information has little value in the long term. So why is the real time web getting everyone so excited?

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